1. Do they charge from Depo to Depo?

This means the removalist will not only charge you for the time they are doing your move. But they also add on the time it took them to drive from the depo (where ever that may be) to your house and then back again. In peak hour traffic this could add an hours to your bill. A better option is ask for a fixed call out fee so you know upfront what the cost is going to be. Also be weary of companies that offer just an hourly rate with no call out fee as they will most probably charge you at a higher per hour rate to make up for the money they lose in travel.

2. What size truck do they have?

There are several sizes of truck most commonly used in the removalist industry. Some can fit a 4 bedroom house in them others can only fit a 2 bedroom house in them it really depends. If you have a lot of stuff make sure you ask the removalsits how many bedrooms their truck can handle on average. Or you may find them doing 2 or 3 trips costing you money each time they travel in between your old and new locations.

3. Are they insured?

Any removalist company you hire should have the correct insurances like public liability insurance, third party property and vehicle insurance and carriers legal liability insurance. Just note that even if they have all these things your goods might still not be covered in the move. It is a good idea to check your home and contents insurance policy to see if it covers you for any damage during the move. If not the moving company should be able to organize specific moving insurance to cover your goods from from one house to the other at an additional cost.


4. Don’t always go for the cheapest option

Its the age old saying that rings true time and time again sometimes the cheapest isn’t always the best option. If you get a much cheaper quote from a company it often pays to dig a bit deeper and see why. Check their website if they don’t have one that’s usually a bad sign read any reviews they have are there any red flags there. Ask them to show you proof or their insurances, do they have all the required gear needed to move your stuff. Are they experienced these are just a few of the questions that you should ask. As an experienced well equipped company might have a slightly higher hourly rate. But in the long run will get the work done faster and look after your goods better ultimately saving you money and a headache.

5. Make sure you get an accurate quote

There can be a lot of variation in cost from one company to another so make sure when you are comparing companies you are comparing apples with apples. Make sure you have read the fine print and there is no fee’s for second storey houses or if you have a pool table or piano that they don’t charge you extra for those. Basically make sure you have a clear understanding of what they are going to charge you for before they start that way you avoid any nasty surprises when the invoice rocks up.

I hope this has helped you out and given you a few things to think about the next time you need to choose a removalist company. If you have any questions or would like a quote please don’t hesitate to drop me a message.